1.0 Read the link below it will empower you on health service systems

1.0 http://www.fhi.rcsed.ac.uk/rbeaumont/virtualclassroom/chap12/s2/systems1.htm

2.0The link below is great presentation that address leadership and management. Follow it and react to it.

2.0 leadership and management sytles

3.0 The link below take you to deakin university - more on literature review
3.0 http://www.deakin.edu.au/library/findout/research/litrev.php

4.0great presentation on data collection
4.1 http://www.scribd.com/doc/2184942/Research-Methodology-Part-7-Data-Collection-Methods-and-Techniques

5.0more detailed book- and interesting
6.0- Great resource with a lot of power points presentation from john hopkins
6.1 http://ocw.jhsph.edu/courses/HSRE/
7.0- format for research
7.1 http://www.statpac.com/research-papers/research-proposal.htm#chapter-1
7.2 http://www.slideworld.org/slideshow.aspx/Research-and-Quality-Assurance-ppt-4328
7.3 http://www.qaproject.org/methods/resqa.html
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